Cookie Policy
Last updated: 16 May 2026
This Cookie Policy explains how Encrisoft uses cookies, local storage, session storage, pixels, tags and similar technologies across its websites, platforms, products and related services. It should be read together with the Encrisoft Privacy Policy.
4.1 What Cookies Are
Cookies are small text files stored on a device. Similar technologies include local storage, session storage, tracking pixels, tags, device identifiers and analytics scripts. These technologies can support authentication, security, preferences, performance measurement, analytics and product improvement.
4.2 Regional Consent Approach
For users in the UK, EEA/EU, Switzerland and jurisdictions with similar consent requirements, Encrisoft requests consent before setting non-essential cookies or similar technologies, including Google Analytics analytics cookies. For Nigeria and wider African audiences, Encrisoft applies a consent-first approach for non-essential analytics cookies as a privacy and trust baseline, while also respecting any local legal requirement that applies in a specific country.
Users can accept, reject or manage non-essential cookies where a cookie banner or preference centre is available. Users can change preferences later through available cookie controls or browser settings. Strictly necessary cookies cannot be disabled through Encrisoft controls because they are required for security, authentication or service operation.
4.3 Types of Cookies and Technologies We Use
| Category | Purpose | Consent position |
|---|---|---|
| Strictly necessary | Authentication, secure sessions, fraud prevention, load balancing, cookie preference storage and core service functionality. | No consent required where strictly necessary, but clear information is provided. |
| Functional | Remember preferences, language, display settings and usability choices. | Consent may be requested where required by local law and where not strictly necessary. |
| Analytics and performance | Measure website/product usage, understand page performance, analyse user journeys and improve services. This includes Google Analytics. | Consent required before use in the UK, EEA/EU and similar consent-based jurisdictions; consent-first approach for Nigeria and wider African users. |
| Security and monitoring | Detect suspicious activity, protect accounts, support audit logs and maintain platform integrity. | Strictly necessary where required for security; otherwise consent or another applicable legal basis may apply. |
| Marketing and tracking | Measure campaign performance, remarketing or advertising-related activity where configured. | Consent required before use where applicable. Encrisoft will not deploy marketing cookies without a clear consent flow. |
4.4 Google Analytics
Encrisoft mostly uses Google Analytics to measure website engagement, traffic sources, feature interest and performance. Google Analytics may set first-party analytics cookies such as _ga and _ga_* to distinguish users and maintain session state. These are non-essential analytics cookies and are blocked until analytics consent is given where consent is required.
Where Google Analytics data is linked with Google advertising products or used for ads measurement, remarketing or personalisation, additional Google consent requirements may apply. Encrisoft uses a consent-management implementation and Google Consent Mode where appropriate for our UK, EEA/EU and Switzerland traffic.
4.5 Cookie and Technology Table
| Cookie / technology name | Provider | Purpose | Category | Duration | Essential? |
|---|---|---|---|---|---|
encrisoft_session | Encrisoft | Maintains secure authenticated sessions and platform access. | Strictly necessary | Session or up to 24 hours depending on service configuration | Yes |
csrf_token | Encrisoft | Helps protect forms and authenticated requests against cross-site request forgery. | Strictly necessary / security | Session | Yes |
cookie_consent | Encrisoft | Stores cookie consent choices so users are not repeatedly asked. | Strictly necessary / preference | 6 to 12 months | Yes |
_ga | Google Analytics | Distinguishes users for analytics measurement. | Analytics and performance | Up to 2 years by default | No |
_ga_* | Google Analytics | Persists session state for Google Analytics 4 properties. | Analytics and performance | Up to 2 years by default | No |
| Google Tag / Google Tag Manager execution | Google / Encrisoft configuration | Loads configured analytics or measurement tags after the relevant consent state is applied. | Analytics, performance or marketing depending on configuration | Depends on configured tag and consent state | No unless used only for strictly necessary consent management |
| Local storage and session storage | Encrisoft | Supports authentication state, user preferences, security checks and product usability. | Strictly necessary or functional depending on use | Session or until cleared by user/browser | Depends on purpose |
| Security logs and server-side identifiers | Encrisoft and infrastructure providers | Supports fraud prevention, abuse detection, monitoring and platform security. | Security and monitoring | Usually 12 to 24 months in logs unless longer retention is required | Yes where necessary for security |
4.6 Managing Preferences
Users can manage cookies through Encrisoft's cookie banner or preference centre where available. The preference centre allows users to accept all, reject all non-essential cookies and manage categories. Users can also use browser settings to block or delete cookies. Blocking strictly necessary cookies may prevent secure login or service functionality from working properly.
4.7 Third-Party Technologies
Third-party providers may process data through cookies or similar technologies when integrated into Encrisoft websites or products. These providers can include Google Analytics, authentication providers, cloud/infrastructure providers, communication tools, embedded media providers and support tools. Third-party processing is subject to the provider's own terms and privacy materials as well as Encrisoft's vendor governance.
4.8 Updates and Contact
Encrisoft may update this Cookie Policy to reflect technology, vendor, product, legal or operational changes. Questions may be sent to privacy@encrisoft.com or support@encrisoft.com.